This section contains advice and information for Irish citizens who encounter difficulties in Shanghai.

General

If you need emergency assistance from the Consulate, then contact us immediately. Our telephone number is: 6279 8729.  If you telephone outside of normal office hours, you will be greeted by an automated message asking you to contact our Duty Officer. The contact number for the Duty Officer is 13601676870. 

Loss/Theft of Passport

If your passport is lost or stolen, contact the Consulate as soon as possible. You must also go to the nearest Police Station and make a report. Keep a copy of your statement to the police as you will have to submit it with your application for a new passport. If your passport is stolen a police report is accepted by some airlines in lieu of a passport, but always check with your airline before going to the airport. If your airline will not accept the police statement, the Consulate can issue you with an Emergency Travel Certificate.